Contact

Tell us what you were doing, what you expected and what happened. The room’s name and a screenshot help. Please don’t attach photos you haven’t already uploaded unless we ask.

You can cancel your membership in one click, and ask for a refund while you qualify, on the Membership page. A full refund is available within 7 days of paying if you haven’t used any renders; the Refund page explains the rule. For anything else about a charge, email us with “Billing” in the subject.

Deleting from inside the app is not available yet. Email us from the address on your account and say which rooms, or the whole account, you want deleted. We will confirm and complete it within 30 days. If you are a member, cancel your membership first. The Privacy page explains what deletion removes and what we keep.

To get a copy of your data, correct it, stop emails from the taste quiz or ask a question about how we handle your photos, email us with “Privacy” in the subject.

If a picture or suggestion looks harmful or wrong, or a safety check blocked something it shouldn’t have, email us with “Report” in the subject and the room’s name.

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